FormPiper Blog

Case Study: How Encompass Pay Became a Savings Game Changer for Steve Gregory and Petland

Written by FormPiper | Oct 29, 2024 9:36:53 PM

The cost of accepting credit cards is a persistent challenge for businesses of various sizes across many different industries. Business owners are always looking for a way to reduce the expenses associated with credit card processing, putting money back in their pockets while also offering their customers a greater range of choices.

That dynamic is something Steve Gregory of Petland knows quite well. With three franchise locations in Georgia and Florida, Steve was looking for a way to find cost savings and boost his customers’ satisfaction. FormPiper’s exciting partnership with Encompass Pay, a groundbreaking payment solutions provider, provided just the opportunity Steve was looking for. 

The biggest question, of course, was what kind of savings Encompass Pay could deliver for Steve and his Petland franchises. But nearly as important was what the switchover would be like for Petland. After all, Steve could hardly afford a pause in his business. Fortunately,  Encompass Pay’s FairCharging solution delivered with flying colors on this front. Just take it from Steve.

“Switching our merchant processing to Encompass Pay couldn’t have been easier,” says Steve. “The folks at Encompass Pay helped us every step of the way, the account was approved the same day and we received our new equipment and started processing that week.”

Alright, but what about start-up costs? After all, it’s hard to say you’re saving money if a new solution has exorbitant start-up fees. Fortunately, Steve was satisfied in this area as well.

“There were zero start-up fees,” says Steve, “and Encompass Pay provided the equipment at no cost.”

When it comes to cost, “zero” and “no cost,” sound pretty good, you must admit. All in all, Steve found that Encompass Pay’s FairCharging program delivered exceptional value for his franchises and his customers.

So, what’s the bottom line for Steve Gregory and Petland?

“In total,” says Steve, “my three locations saved over $5k per month and will save over $60k in the first year! Bottom line, their FairCharging solution significantly reduced the cost to accept credit cards.”

It’s clear that Encompass Pay is truly a game changer for Steve and Petland, but you don’t have to take our word for it; take it from Steve himself.

“We’ve dealt with multiple processing companies over the years and constantly fought to reduce the cost to accept credit cards,” says Steve. “Encompass Pay is truly a game changer and I would highly recommend them for your business.”

There you have it, folks. Encompass Pay's FairCharging program is truly changing the game when it comes to credit card processing fees, by reducing expenses for retailers, and bringing much-needed fairness and transparency to what has been an uneven playing field, historically. 

Contact us to learn how Encompass Pay can help your business like it helped Steve and his Petland franchises!